Andrew Sykes

Andrew is Chairman of rhg Insurance Brokers and manages personal covers for the owners and directors of commercial businesses. He is a past President of his local professional Institute and considers technical expertise to be at the heart of the advice and policy wordings he provides.

In his spare time when he is not tinkering with his vintage Rolls-Royce Andrew spends his spare time with his family, 4 children and 4 grandchildren.


You can contact Andrew at or on 01438 345701


Carolyn Richardson

Carolyn RichardsonCarolyn is Director with responsibility for client insurance portfolios, and manages the HR and administrative duties of the business. She enjoys the challenge and variety of her role – no two days are the same and she has learned to expect the unexpected! She takes particular satisfaction from seeing the expertise of the team bring about positive development across the range of the rhg client accounts.

Carolyn spends her spare time cooking, reading a good book or simply relaxing with her family and friends. She also enjoys escaping for a good walk, preferably on a beach somewhere in Norfolk where she grew up.


You can contact Carolyn at or on 01438 345725


Lesley Smith

Lesley SmithLesley is the Finance Director having been promoted in May 2014 from the position of Financial Controller at rhg. She started with the company in March 2001 as an Insurer Reconciliation Clerk and following her commitment and hard work has progressed into her current role. Lesley is currently studying for her CIMA qualification.

Out of work, Lesley enjoys socialising and relaxing with family and friends. Lesley also has a thrill-seeking side, taking part in activities such as skydiving and most recently a base jump to raise money for Reach Out Plus as well as being a female petrolhead.


You can contact Lesley at or on 01438 345710


Senior Management

Daniel Massey

Daniel MasseyDaniel is the Commercial Manager/Senior Account Handler for rhg and has successfully worked his way into the position after starting with the company’s fleet team in May 2004. In most cases, Daniel is our clients’ first point of contact and also attends client meetings and insurer surveys, always looking to secure the best available insurance programme or cover from the market.

Away from the office Daniel is a keen sportsman, playing football and squash regularly, along with supporting his beloved Tottenham Hotspur.


You can contact Daniel at or on 01438 345736


Ricky Sharman

Ricky SharmanRicky Sharman has been an Account Executive at rhg for over 10 years and looks after commercial portfolios for new and existing clients. He enjoys the challenges this provides, particularly in assisting with claims, and constantly strives to provide a level of service that exceeds expectations.

In his spare time Ricky is an active family man and enjoys keeping fit by cycling, running and mountain walking.


You can contact Ricky at or on 01438 345712


Commercial Team

Vicky Archer

Vicky ArcherVicky is a Client Service Adviser within the Commercial Department actively supporting Carolyn and Ricky in their Account Executive roles. She joined rhg in 2004 having worked as an Account Handler at a previous broker since 1998. Vicky helps in providing a highly specialised service with placing commercial business and renewing existing clients along with providing an excellent service in all areas of the general commercial administration.

She thrives on her diverse and challenging role. In her spare time, Vicky is kept more than busy with her two young sons and enjoys family life with them and her husband.

You can contact Vicky at or on 01438 345721.


Andrew Carle

Andrew CarleAndrew is a member of the commercial department specifically arranging cover for Office, Shop, Homeworker, Property Owners and Commercial Combined Insurance Products. He has been working in the insurance industry for 10 years and is experienced in the Motor and Property Owners’ markets. In 2011 he gained his Cert CII qualification through the Chartered Insurance Institute.

In his spare time Andrew follows Tottenham Hotspur and enjoys watching films and TV, as well as visiting his friends in London.
You can contact Andrew at or on 01438 345735.

Commercial Fleet and Motor

Donna Jones

Donna Jones

Donna joined rhg as a Client Service Adviser in the Commercial Motor Fleet team in 2008, with a background working in motor claims for a local solicitor and a motor insurance company. As part of the Fleet team she helps provide a highly personalised service in arranging cover, fleet administration and claims handling. Donna manages not only the motor fleet claims but also Liability and Property insurance claims for our commercial clients.

In her spare time Donna likes reading, is a keen gardener and enjoys getting out into the countryside with her dog.

You can contact Donna at or on 01438 345723


Sue Dutton

Sue DuttonSue is a Client Service Adviser, working in our Commercial Motor Fleet team. She joined the team in 2005, having previously worked for an insurance company handling both motor and liability claims. As part of our Motor Fleet team, Sue deals with placing commercial fleet business, supporting our existing clients and providing excellent service with all aspects of fleet administration.

Sue is married and is kept busy raising her two young sons and helping out at her children’s school parent forum. She organises events to raise money for the school and supports her son’s local football team, Pin Green Juniors.


You can contact Sue at or on 01438 345718



Private Clients

Andy Barrow

Andy BarrowAndy is an Account Executive at a rhg and specialises in High Net-Worth properties, stately homes, fine art, prestige and high performance motor vehicles. He advises clients in the pre- renewal stage as well as taking care of new business and providing hands-on claims advice.

Andy’s hobbies include snooker and football (he is a southern Manchester United supporter, but aren’t they all!!), He has an eclectic taste in music from modern-day “pop” to classic rock. He enjoys spending his spare time with his family including his two young daughters.


You can contact Andy at or on 01438 345716


Mary Williams

Mary WilliamsMary works within the Private Client Team looking after the personal insurance requirements for our clients. She specialises in household and travel and has worked for rhg for over 30 years.

Away from the office, Mary likes to read and go to the gym (though not at the same time), enjoys spending time with her family and continues to support Chelsea despite their recent ups and downs.


You can contact Mary at or on 01438 345714



Jo West

Jo WestJo is the Insurer Reconciliation Clerk at rhg and joined the company in 2002. She currently works two days a week and this enables her to continue being at home and enjoying time with her family.

Jo’s flexible hours also enable her to take an active role at her children’s school and she is currently the treasurer of the PTA. Any other spare time is spent at the gym or enjoying a rare bit of ‘me time’.


You can contact Jo at or on 01438 345738




Julia White

Julia WhiteJulia is Commercial Administrator at rhg and is responsible for implementing and managing computer software, back office duties and general admin assistance. Her valuable work enables our claims handlers and executives to service client accounts in a timely manner.

When Julia is not in the office she is supporting her three boys as they play football and practice martial arts.


You can contact Julia at or on 01438 345715


Charlie Venton

Charlie VentonCharlie is the Accounts & Administration Assistant at rhg having joined us in March 2014. His role is very diverse and he assists Julia, Jo and Lesley with their workloads including reconciliation of insurer accounts, setting up claims and general administrative duties.

At weekends, Charlie likes to socialise a lot, spend time with his girlfriend and support the greatest football team going…West Ham United!

You can contact Charlie at or on 01438 345711